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FAQ & Policies

Everything you need to know before booking your stay at Wilder & Pine Riverside Cabins in Stevenson, Washington. Find answers about our riverfront cabins, pet policy, hot tubs, check-in process, cancellations, and things to do in the Columbia River Gorge.

Please read through as some information may have changed 

Frequently Asked Questions

Privacy Statement

 

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 

SMS Communications

 

Wilder and Pine values your privacy and also wants to keep you informed regarding your reservation at our property.

 

DATA COLLECTION: We will collect your name, email address, mailing address, and mobile phone number when you make a reservation via the website contact form.

 

DATA USAGE: We use your data solely for sending information related to our products or services.

 

DATA SECURITY: We protect your data with secure storage measures to prevent unauthorized access.

 

DATA RETENTION: We retain your information as long as you have a pending hotel reservation or have stayed at the hotel. You may request data deletion at any time.

 

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Users may receive messages weekly or as needed based on their reservations and hotel updates.

 

CONTACT: Call or text hotel front desk at 509-427-5650 for help or to stop receiving text or email messages.

 

OPT-OUT: You can opt out of the SMS texting list at any time by texting STOP to 509-427-5650. You can opt out of email messaging at any time by emailing UNSUBSCRIBE to management@wilderandpine.com.

 

HELP: You can send a HELP text message at any time to 509-427-5650, and you will receive a text including our phone number, email address, and website. We are here to help you.

 

NON-SHARING CLAUSE: Wilder and Pine Cabins does not share your data with 3rd parties for marketing purposes. Wilder and Pine will not sell, rent, or share the collected mobile phone number or email address.

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